Frequently Asked Questions

1. What products do you sell?

We mainly sell sofas and tables, suitable for living rooms, apartments, rentals, and small living spaces.

2. How do I place an order?

Select your desired items, add them to your cart, and complete the checkout process to submit your order.

3. Can I modify my order after confirmation?

If your order has not yet shipped, please contact customer service as soon as possible to request modifications. Modifications may not be possible after the order has shipped.

4. What payment methods are supported?

We support the major credit cards, debit cards, and third-party payment methods displayed on the website checkout page.

5. Will it automatically renew?

No. All products are sold on a one-time basis; payment is only charged once at the time of order placement. There are no subscription or automatic renewal services.

6. How long does it take to ship?

Orders are usually shipped within 1-3 business days after successful payment.

7. How long does delivery take?

The specific delivery time depends on the delivery area and logistics conditions. The estimated time will be provided after the order is shipped.

8. How do I check my order status?

After your order is shipped, you will receive a confirmation email containing tracking information.

9. What if the received product differs from the picture?

Due to differences in display devices, shooting light, and production batches, there may be slight differences in color and detail. For serious issues, please contact customer service.

10. What if the product is damaged?

If the product is damaged during transportation, please contact us promptly upon receipt and provide relevant photos for processing.

11. Can I return the product?

Yes. Products that meet the return policy requirements can be returned. Please refer to the website’s return policy for details.

12. Can I return the product after opening?

Yes. Opened products can still be returned if they meet the return policy conditions.

13. How long does a refund take?

After receiving and confirming the returned product, the refund will usually be returned to the original payment method within 3-5 business days.

14. Which products are suitable for small apartments?

We offer a variety of small sofas and mini tables designed for apartments, studios, and compact spaces, balancing comfort and space utilization.

15. How to contact customer service?

For any questions, please contact us via customer service email with your order number and relevant information. We will assist you as soon as possible.