Privacy Policy

DYN PROPERTIES LTD (hereinafter referred to as “we,” “the Company,” or “the Website”) respects and protects your personal privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase sofas, tables, or other home furnishing products, or interact with us.

By using this website, you agree to the information processing methods described in this Privacy Policy.

1. Information We Collect

When you use our services, we may collect the following types of information:

Information you voluntarily provide:
Name
Email address
Phone number
Shipping and billing address
Payment information
Order information
Content of communications with customer service
Automatically collected information

When you visit our website, we may automatically collect:

IP ​​address
Browser type and version
Device information
Access time and date
Pages viewed and click history
Data generated by cookies and similar tracking technologies

2. How We Use Your Information

The information we collect may be used for:

Processing and fulfilling your orders
Arranging product delivery
Providing customer support services
Responding to your inquiries and requests
Improving website functionality and shopping experience
Preventing fraud and unauthorized transactions
Complying with legal and regulatory requirements
Sending you order updates and service notifications

With your consent, we may also send you promotional information and marketing communications. You can unsubscribe at any time.

3. Payment Information

To securely process payments, we may process your payment information through trusted third-party payment service providers. We do not store complete bank card information or payment account passwords.

All payment transactions are protected using industry-standard encryption technology.

4. Cookie Policy

Our website may use cookies and similar technologies to:

Remember your preferences

Maintain shopping cart functionality

Analyze website traffic

Improve website performance and user experience

You can manage or disable cookies through your browser settings, but some website functions may be affected as a result.

5. Information Sharing and Disclosure

We will not sell, rent, or trade your personal information.

We may share your information with third parties in the following circumstances:

Delivery service providers, to complete order delivery

Payment service providers, to process payments

Website hosting and technology service providers

As required by laws and regulations or legitimate requirements of government agencies

To protect our legitimate rights and interests, prevent fraud, or ensure user safety

All partners are required to protect your information in accordance with applicable laws.

6. Data Storage and Security

We take reasonable technical and management measures to protect your personal information, including:

SSL encrypted transmission

Access control

Data security monitoring measures

Regular security maintenance and updates

Although we strive to protect your data, internet transmission cannot be guaranteed to be absolutely secure, therefore we cannot guarantee the absolute security of information during transmission.

7. Data Retention

We will retain your personal information for the period necessary to achieve the purposes for which it was collected, or retain relevant records as required by laws and regulations.

When the relevant information is no longer needed, we will take reasonable steps to delete or anonymize it.

8. Your Rights

Under applicable data protection laws, including the UK Data Protection Act and the UK General Data Protection Regulation (UK GDPR), you may have the following rights:

Access to your personal information

Correction of inaccurate information

Delete your personal data

Restriction or objection to data processing

Right to data portability

Withdraw consent

Complaint to the relevant regulatory body

To exercise the above rights, please contact us using the contact information below.

9. Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the privacy policies, content, or data processing practices of third-party websites. We recommend that you review the privacy policies of the relevant websites.

10. Children’s Privacy

This website does not provide services to children under the age of 13. We do not knowingly collect children’s personal information. If we discover that relevant information has been mistakenly collected, we will delete it promptly.

11. Privacy Policy Changes

We may update this Privacy Policy from time to time in accordance with legal requirements or business development needs. The updated version will be posted on this page and will take effect from the date of posting.

We recommend that you review this policy regularly to understand the latest information protection measures.

12. Contact Us

If you have any questions about this Privacy Policy or the processing of your personal information, please contact us:

Email: dynproperties@hotmail.com

We will make reasonable efforts to respond to and process your request promptly.